Job details

After Sales Business Analyst

Company details

Toyota Belgium NV is part of the Inchcape Group, which represents one of the strongest brands in the automotive sector and is the official distributor of Toyota and Lexus cars, accessories and spare parts in Belgium and in the Grand Duchy of Luxemburg. Toyota Belgium NV headquarters is based in Zaventem.

For its After Sales Departement, Toyota Belgium (https://nl.toyota.be) is looking for a :

After Sales Business Analyst

Function

  • You develop and manage all business analytics needed to drive and deliver the profit and growth plans of Lexus and Toyota After Sales activities ( Parts, Accessories and Service Products)
  • You ensure follow-up of KPIs and operational objectives in terms of traffic, consumption, customer satisfaction, etc.
  • Help in design and set-up of appropriate action plans to drive the performance of after sales activities.
  • You support dealers in using the various tools aimed to support their after sales activities (eg. open doors, seasonal actions) in an effective way.
  • You strive for a continuous improvement of the business intelligence activities.
  • You closely collaborate with the Business Development teams, Marketing, the BI Manager and share best practices with colleagues within other entities of the group.
  • You report to the After Sales Director.

Profile

  • You develop and manage all business analytics needed to drive and deliver the profit and growth plans of Lexus and Toyota After Sales activities ( Parts, Accessories and Service Products)
  • You ensure follow-up of KPIs and operational objectives in terms of traffic, consumption, customer satisfaction, etc.
  • Help in design and set-up of appropriate action plans to drive the performance of after sales activities.
  • You support dealers in using the various tools aimed to support their after sales activities (eg. open doors, seasonal actions) in an effective way.
  • You strive for a continuous improvement of the business intelligence activities.
  • You closely collaborate with the Business Development teams, Marketing, the BI Manager and share best practices with colleagues within other entities of the group.
  • You report to the After Sales Director.

Offer

  • Colleagues working at a high level of professionalism, who enjoy a nice working atmosphere and together realize the ambitious objectives
  • You will become part of a global company, Inchcape, that offers opportunities within your desires of development and career objectives
  • An open working environment and a competitive salary package with extra-legal benefits.

  • Placed on:Mon 9 December 2019
  • Location: Zaventem
E-mail
Please waiting during procesing your request
Mail to friends
Email(s) successfully sent
An error is occured please contact the system administrator
[close]