Job details

LEXUS Sales & Aftersales Manager

Company details

Inchcape PLC is a UK based distributor and retailer of premium and luxury cars. The company operates in 34 markets worldwide across five geographic segments: Australasia, Europe, Asia, the United Kingdom and Emerging Markets, including Russia.

In Belgium, Inchcape has been the exclusive distributor of the Toyota and Lexus brands since 1979. They own and operate several Toyota and Lexus retail centers, with the remaining network of 95 retail centers operated by independent third-party retailers. They work closely with the manufacturer, Toyota Motor Europe, who are headquartered in Brussels.

To maximise customer satisfaction, improve the sales and services of Lexus to private and professional customers and to steer the dealer network on these topics we are looking for a:

Lexus Sales & After Sales Manager (m/f)


  • You develop and execute the yearly strategic sales and after sales action plans of Lexus together with the Lexus director to achieve targets in line with Inchcape targets and expand our customer base in a sustainable way.
  • You are responsible for these sales and after sales objectives : set sales goals, track progress and lead the network to achieve and exceed these targets.
  • You are leading the way to ensure business stability, growth and provide a predictable environment for the business.
  • You are able to detect trends and developments in order to translate them into opportunities for Lexus.
  • You are the main contact point for the dealers and support them in reaching their targets.
  • You are responsible to maintain a strong focus on customer satisfaction (dealers and customers).
  • You work closely with the other departments (marketing, after sales...) in order to build the best possible solutions for the dealers.


  • You have 10+ years of experience in a sales / after sales role. Automotive knowledge is a plus.
  • You have experience in working with franchise dealers.
  • You have a proven track-record in exceeding previous target
  • You are a true people’s manager and a good team player
  • You have a good knowledge of inventory control and management
  • Keen attention to detail with a commitment to solving complex problems.
  • You're goal oriented self-starter with the ability to thrive in a fast-paced work environment.
  • You speak French, Dutch and English
  • You have a passion for cars


You speak French, Dutch and English


  • Colleagues working at a high level of professionalism, who enjoy a nice working atmosphere and together realize the ambitious objectivesYou will
  • become part of a global company, Inchcape, that offers opportunities within your desires of development and career objectivesAn open working
  • environment and a competitive salary package with extra-legal benefits.

  • Placed on:Mon 10 February 2020
  • Location: Zaventem
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