Description de fonction

After Sales Business Analyst

La société

Toyota Belgium NV is part of the Inchcape Group, which represents one of the strongest brands in the automotive sector and is the official distributor of Toyota and Lexus cars, accessories and spare parts in Belgium and in the Grand Duchy of Luxemburg. Toyota Belgium NV headquarters is based in Zaventem.

For its After Sales Departement, Toyota Belgium ( is looking for a :

After Sales Business Analyst


  • You develop and manage all business analytics needed to drive and deliver the profit and growth plans of Lexus and Toyota After Sales activities ( Parts, Accessories and Service Products)
  • You ensure follow-up of KPIs and operational objectives in terms of traffic, consumption, customer satisfaction, etc.
  • Help in design and set-up of appropriate action plans to drive the performance of after sales activities.
  • You support dealers in using the various tools aimed to support their after sales activities (eg. open doors, seasonal actions) in an effective way.
  • You strive for a continuous improvement of the business intelligence activities.
  • You closely collaborate with the Business Development teams, Marketing, the BI Manager and share best practices with colleagues within other entities of the group.
  • You report to the After Sales Director.


  • You have a Master degree in Business Analytics, Economics, Finance
  • You have 2 to 5 years proven track record in a similar role, preverably in a B2B distribution environment
  • You are Fluent in Dutch, French and English
  • You have an advanced knowledge of Excel and power BI
  • Your knowledge of SAP is an important asset
  • If you have knowledge of the automotive sector (components, manufacturing), this will help you to be quickly operational
  • You have strong analytical skills to accurately analyse and interpret numbers and trends
  • Your communication skills allow you to convey complex issues at various levels of the organisation
  • You can deep dive, while keeping the big picture


  • Colleagues working at a high level of professionalism, who enjoy a nice working atmosphere and together realize the ambitious objectives
  • You will become part of a global company, Inchcape, that offers opportunities within your desires of development and career objectives
  • An open working environment and a competitive salary package with extra-legal benefits.

  • Publiée le:mer. 28 août 2019
  • Lieu: Zaventem
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