Customer Analytics & Insights Manager (consultancy)


Toyota Belgium S.A. is part of the Inchcape plc Group (, which represents one of the strongest brands in the automotive sector and is the official distributor of Toyota and Lexus cars, accessories and spare parts in Belgium and Luxembourg. Toyota Belgium headquarters is based in Zaventem.

Toyota Belgium is looking for a

Temporary Customer Analytics & Insights Manager (consultancy)


Job role and responsibilities:

1. Create efficient reporting & dashboards to monitor marketing performance

  • Together with other marketing teams design dashboards & reporting to be developed (long & short list)
  • Together with BI team develop effective structural business reporting & dashboards  role: brief BI & ensure quality & timing of deliverables
  • In a next step develop value management activities - together with loyalty team

2. Perform ad hoc analysis

  • Carry out ad hoc analysis generating additional insights. For instance:
    • Understand which products and/or promotions drive traffic
    • Post launch/mortem analysis
  • Extract business value from insights & identify opportunities

3. Communicate the meaning behind the data & create stories

  • With all the data collected build a ‘narrative’ from the data that can drive a meaningful discussion between the different stakeholders

4. Actions definition & follow-up

  • Proposed solutions/action plan with generated insights
  • Follow up improvement initiatives and the value delivered versus targets



  • You have a higher degree in marketing and at least 3 years of experience in a marketing-related position.

Skills required:

  • You have a very analytical mind set
  • You have a strong drive
  • You have an understanding the relevance of current tech trends like AI/ machine learning, predictive analytics, the internet of things
  • Knowledge of data visualization tools & power BI
  • You have good listening and communication skills.
  • You have an affinity with or interest in the automotive sector.
  • You are driven, enthusiastic and eager to learn.
  • You are a team player.
  • You are solution-oriented.
  • You are well organised, structured and precise.
  • You are flexible.
  • You are fluent in Dutch and French, with a very good level in English.

  • Online op:wo 1 juli 2020
  • Locatie: Zaventem
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