Functieomschrijving

Sales Advisor Toyota & Lexus

Bedrijfsdetails

Our showroom Toyota City Anderlecht & Zaventem is open to welcome all customers. The safety of our customers and staff is our number one priority.

As one of the leading franchised dealer groups in Belgium and Luxembourg, partnering with some of the world's best brands including Toyota & Lexus, we are passionate about putting our customers first, every time.

We strive to provide an excellent customer experience at each of our franchised dealerships, and to support this, all of our dealerships have specialist, manufacturer-trained staff to ensure that the customer and their car receive the best possible attention.

To strengthen our team, we are looking for a Sales Advisor Toyota & Lexus

Are you an entrepreneur and would you like to help build a success story in Belgium with an international organisation? Are you driven by targets, incentives & commissions? Then we are looking for you!

The Sales Advisor is responsible for the sale of new and used cars LEXUS & TOYOTA vehicles within the site

Functie

  • You are responsible for the showroom sales to B2B and B2C customers;
  • You actively prospect for new fleet customers;
  • You closely follow up new B2B and B2C prospects;
  • The leads are handled every day within the standards of the brand;
  • You make sure that the "Recommendation Score" / or "Customer Recommendation Score" and "Google reputation score" reach their target;
  • You achieve good results for the mystery lead, emails, calls, visits and test drives;
  • By correctly informing, advising and following up on customers, you build up a relationship of trust and ensure optimum customer satisfaction;
  • You act as "Brand Ambassador" both in the showroom, during events and via social media; your appearance is well groomed (professional attire) and you have a courteous behaviour;
  • You know and apply the "omotenashi" concepts that you will learn during your first weeks onboarding;
  • You ensure that the test drive runs perfectly;
  • You take part in the different trainings (sales, product knowledge, financial, insurance,...) and achieve the results recommended by the importer;
  • You make sure that the showroom New and Occasion is always in order, that the vehicles look clean with the necessary legal information (prices, Co2, ...);
  • Besides the actual sale of a new car, you are also responsible for upselling additional services/products such as financing, insurance and accessories;
  • You perform the necessary administrative tasks linked to the sales process correctly; according to internal procedures (sales dossier);
  • You ensure the delivery of vehicles to customers (if necessary).

Profiel

Education/experience :

  • Your interest in the automotive sector and the will to succeed are important to us;
  • You like to put the customer first and stand for a personalised approach per customer;
  • You have successful sales experience;
  • Socially adept team player who is highly results-oriented and has a hands-on mentality;
  • Entrepreneurial, stress resistant and flexible (no 9-to-5 mentality);
  • Very good knowledge of Dutch, French and English

Additional competence requirements:

  • Aligning performance for success
  • Communication
  • Striving for results
  • Expert
  • Passion & Initiative
  • Resilience & Adaptability
  • Teamwork
  • Trust & Integrity

Taal

Very good knowledge of Dutch, French and English

Aanbod

  • The opportunity to work in a rich and varied role with many responsibilities within a leading innovative brand in the automotive sector Toyota & Lexus
  • The opportunity to develop your commercial skills in a reputable group in the region,
  • Participation in the Toyota Academy, which will offer you professional initial training and an attractive further training programme,
  • An attractive remuneration package in line with your performance

  • Online op:di 29 juni 2021
  • Locatie: Inchcape Retail Anderlecht & Zaventem
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